When paying with a bank payment card, a refund in cash is not allowed. Settlements with the consumer upon the return of the amount of money paid for the goods, upon termination of the contract for the provision of services, are carried out in the same form in which the payment for the service was made, unless otherwise provided by agreement of the parties.
The return procedure is governed by the rules of international payment systems.
The consumer has the right to unilaterally refuse to fulfill the contract for the performance of work (provision of services), subject to payment to the contractor of the expenses actually incurred by him, unless otherwise provided by law.
To return funds to a bank payment card, you must fill out "Application for the return of funds" and send it to the email address email@example.com.
Refunds will be made to a bank payment card within 7 (seven) calendar days from the date of receipt of the "Application for the return of funds".
The refund amount will be equal to the purchase amount.
To return funds for operations carried out with errors, you must apply with a written application and attach checks / receipts confirming the erroneous write-off. This application must be sent to the email address firstname.lastname@example.org